1. Product Quality Assurance: Huana High Temperature promises that all products comply with national and industry standards and provides factory inspection reports and quality certificates.
2. User privacy protection: We strictly abide by the Personal Information Protection Law, and will not disclose customer business information and data, which will only be used for order processing and service optimization.
3. Normal returns and exchanges: Non-human-caused quality issues support returns and exchanges within 7 days without reason, ensuring that customer rights are not infringed.
4. After-sales service commitment: We provide free technical consultation, on-site guidance, and fault response during the warranty period to ensure stable equipment operation.
5. Legal Compliance Statement: These terms comply with relevant Chinese laws and regulations, apply to all B2B partners, and are fair and impartial.
6. Revision and Update of Terms: The company will adjust the terms as appropriate and announce them in advance through the official website to ensure customers' right to know.
7. Dispute Resolution: In the event of a dispute, the parties shall first attempt to resolve it through negotiation; if negotiation fails, the dispute shall be submitted to the People's Court at the location of the company for litigation.